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Deposits and Payments

Payment Policy (Rates in US Dollars):

  • Deposit – 50% due within 7 days of reservation – if not received at this time, reservation may be considered cancelled, please ask for extension if needed.
  • Balance – 50% due 60 days prior to arrival
  • A Refundable Security deposit is due with payment of balance

*Rates include all local Mexican taxes, daily Staff services (excluding Sundays and Mexican holidays) If arrival/departure is on a Sunday or holiday, staff will be available at no additional charge.  Rates do not include airport transfers, cost of Food & Beverages or staff gratuities.

Damages & Responsibility:  a  security deposit is due with payment of balance.  If there are no damages or lost items this will be refunded within 2-3 weeks of departure.  The tenants occupying the property will be responsible for any damages caused by themselves, or their guests, to the property, or its contents during their stay. Costs, for damage, will be limited to repairs or replacement value of item(s) damaged. Unlawful activities, boisterous or rowdy behavior will not be tolerated.

Where and how to make payments:

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